Onboarding and Company registration

Setting up your MicroPowerManager company account

1. During the sign-up process, you will be required to select the plug-ins relevant to your company (for further information on plug-ins, see further below on this page).
2. Create users under that company account.
3. Create a password for Password Protected Pages, so that only the team members with knowledge of the password can access sensitive information.
4. Create the locations (under "Settings") where your systems/devices are to be located (every device must be assigned to a cluster, mini-grid and village).
5. Register your customers (with applicable device numbers) and assign them appliances (where applicable), as follows:
   1. To register new mini-grid customers, the Customer Registration App is required. Basic customer data together with the electricity meter serial number are required (see Before Using MPM for further information).
   2. To register new Solar-Home System (SHS) customers, e-bike customers or assign/sell new appliances to existing customers, kindly check Before Using MPM.

MPM Software Plug-ins

The below diagram depicts the integration layers of MicroPowerManager with mobile money providers and device manufacturers (whether electricity meter, SHS or e-bike).

In order to use MPM software to manage your customer portfolio, you will have to activate the relevant (manufacturer) plug-ins as well as the relevant telecommunication provider plug-ins. For example, if you have Calin pre-paid meters or SunKing Solar Home Systems in your portfolio, you should activate the "Calin" and "SunKing" plug-ins to be able to manage your customers with MPM software. Additionally, if your customers rely on Airtel or Vodacom, you should activate the applicable Airtel or Vodacom plug-ins to enable MPM to generate tokens when receiving mobile money payments.

See Plugin Overview to have an overview of active and available plug-ins.

Note that the activated plug-ins can be changed/removed/added later on from the website interface (under "Settings").

Payment flow: